Our Admissions Team
An admissions navigator is the first person you’ll speak to when you call. Their job is to listen to your story and support you along the way to beginning treatment.
Speak with one today!
What to expect when you call us
A chance to be heard
Your conversation with a navigator will start with an opportunity for you to tell your story. This helps us identify areas where we can be the most helpful.
We’ll ask you questions about your life and your mental and physical health. We'll also verify your insurance or talk other payment options.
Based on your needs, we’ll help you decide which American Addictions Center location is right for you. We’ll walk you through what to expect and answer any questions you have about treatment.
Meet our Team
Your navigator understands what you’re going through. Zach says he became a navigator because
The mission we are carrying out means a lot to not just me, but my family as well. Close to 5 years ago, my family called in and spoke to a navigator just like me looking for help. Our conversation with an admissions navigator changed not just my life, but my entire family’s life as well. I’m proud to be a navigator and I love what I do.
Maritza is a proud member of the American Addiction Centers admissions team. When we asked Maritza why she’s a navigator, her response was simple: she loves helping others. Maritza has been an admissions navigator for almost 2 years.
Willy has been an admissions navigator for 8 years. Willy says,
My family has felt the negative effects of addiction and I truly understand how this disease [addiction] can tear families apart. I am a navigator because I enjoy helping people get healthy and seeing families reconcile in sobriety. Willy has helped thousands of people just like you in his time at American Addiction Centers and he plans to continue that mission.
What people are saying about us
See what people say about our team
Medical detox is the most compreh. They truly cared about my recovery. The staff there truly knows what you're going through because most of them used to be addicts just like you!ensive form of detox. It is performed in a specialized facility that provides a high level of care.
The staff saved my life!! Staff at outpatient and at the main inpatient facility really helped me work through so many problems; I am so thankful.
I've been in treatment many times, and I've never had an experience like this. They accommodate any reasonable need and don't expect you to be perfect. You are in rehab after all. The staff honestly cares about you and want what is best for you. Not just about the money.